LG Energy Solution (hereinafter referred to as “The Company”) cares about your privacy.
The Company provides various products and services. This privacy policy applies specifically to LG Energy Solution websites(https://www.lgensol.com).
The purpose of this privacy policy is to explain how we collect information, what information we collect, how we use it, how we share it, and what controls and rights you have. By using the Services, you consentto the terms of this privacy policy. The Company may amend this Privacy Policy as required by relevant laws or Company’s internal regulation.

Purpose and legal grounds of processing personal data

1. Information to be collected

Company Name / Name / Email /Contact Information / Title, Content

2. Purpose

The Company collects personal information to respond to your inquiries and to provide consultation.

3. Method of Collection


4. Legal grounds of processing personal data

The Company may process personal data based on a voluntary consent to the processing of data and for the purposes indicated in such consent.

Retention period

Three(3) months from the date of processing the inquiry.
If you do not want us to retain your personal information, you may request that we delete it at any time.


Except for the following cases, The Company will not disclose personal data to a third party.


(Buildings E13 and E14, LG Science Park, 71, Magokjungang 8-ro, Gangseo-gu, Seoul,
Republic of Korea)


Maintenance of system
Furthermore, depending on the circumstances, the personal data may be transferred to other entities, e.g. entities providing services to The Company, such as IT service providers, advisers, auditors, and to the extent that it is necessary to fulfill obligations resulting from legal regulations, e.g. to the government authorities.

Deletion of personal data

  1. The Company will delete the personal data without delay, when the purpose of personal data processing is achieved or the retention period is expired unless the personal data is necessary or mandatory by the laws or the contract with the third party.
  2. In case of the personal data in paper form, The Company uses paper shredders to dispose of such paper or otherwise incinerate the paper, and in case of the personal data in the form of the electronic files, The Company deletes the data by using the means which preclude any restoration of such data.

Your rights in regards to personal data

  1. The Company has obligation and responsibility to ensure your rights with regard to personal data in The Company that is retained in any form such as electronic files, papers.
  2. The laws may grant you (or your representatives) specific rights in connection with the processing of personal data by The Company. In situations specified in the regulations, you have the right to access your data, rectify it, delete, and restrict the processing of personal data, the right to object to the processing of personal data and the right to data portability.
  3. You may exercise your rights by contacting the personal data protection department/team as specified below and upon receiving your fax, phone or email, The Company will promptly respond. The Company may request to to provide a copy of identification by which The Company can verify your identity.
  4. The Company may request the Power of Attorney and a copy of identification by which the Company can verify the existence of legitimate delegation by you to the representative, if you choose to exercises your rights through your representative.
  5. If the personal data are processed under your consent, you may withdraw your consent at any time without prejudice to the lawfulness of personal data processing before your withdrawal of consent.

Transfer of personal data

The Company may provide the personal data to the companies located in other countries for the purpose as stated in “Recipients”. For the places where the personal data is transmitted, retained or processed, The Company takes reasonable measures for protecting those personal data.
Personal data shall be processed to the extent of “Purpose and legal grounds of processing personal data” and, without prior notice, shall not be processed beyond such scope and purpose. The personal data are transferred through secured cable or VPN and The Company adopts technical and organizational measures necessary to ensure that the transferred personal data not to be lost, stolen, disclosed, altered or destructed.
If you need further information regarding technical and organizational measures to be adopted, contact us by below information, then we will promptly respond to your inquiry.

Personal Information Protection Management Director

  1. Department Name: LG Energy Solution Security Audit Team
  2. Tel: +82-2-3773-3340
  3. Email: privacy.es@lgensol.com

Personal Information Protection Management Department

  1. Department Name: LG Energy Solution Security Audit Team
  2. Tel: +82-2-3773-3340
  3. Email: privacy.es@lgensol.com

Right to lodge a complaint with a supervisory authority

If necessary you may lodge a complaint with a supervisory authority i.e. the President of Data Protection Authority.

  • Supervisory Authority is a separate organization from The Company. If you are not satisfied with Company’s response to your complaint regarding your rights on personal data and you need further assistance, then you may lodge a complaint with a supervisory authority.

Your obligation

If you provide to The Company personal data of your employees, agents, directors, partners, associates, business partners, suppliers and others, then you are obliged to inform them that The Company is the data controller of their personal data and that it processes their personal data in accordance with the principles set out above, and if requested by The Company, you are obliged to provide The Company with confirmation of the provision of such information.

Protection of personal information of children

The Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction.

Selling of personal information

The Company does not and will not sell any personal information.

Enforcement of Privacy Policy

This Privacy Policy shall enter into force on Dec 1, 2020.