Governance
Ethical Management
Jeong-Do Management refers to LG’s unique code of conduct based on ethical management, which targets steady cultivation of competence to run fair competition.
The LG Code of Ethics, the standard for proper behavior and value judgment that all LG members must abide by, and Compliance Guidelines for understanding and responding to legal risks that may arise in the course of business, are all based on Jeong-Do Management. It also serves as the foundation for all LG Energy Solution’s business activities conducted by employees across all global business sites. With a view to ensuring Jeong-do Management in a systematic and coherent manner, we have a designated organization called the Ethics Secretariat. The secretariat is mandated to promote awareness and conduct ethics trainings to all employees across global sites, investigate and communicate on reported cases, and conduct ethics trainings for suppliers. Further, it identifies major ethical issues and conduct audits annually of employees for violations of ethical standards, such as misconduct, sexual and/or workplace harassment. In line with the compliance management system, we also monitor compliance related to ethical issues for all global business sites regularly and as needed.
Process
LG Group, including LG Energy Solution, operates the Jeong-Do Management website. It serves as a channel for external stakeholders to report on customer complaints regarding product, service and quality, as well as for employees and partner companies to report on any unethical or illegal behavior, including bribery, solicitation/graft, embezzlement/misappropriation of assets, environmental and safety accidents, unfair trade practices, document manipulation, and sexual/workplace harassment and abuse.
Under the principle of informant protection, any information that exposes the ID of the informant or suggests it is not disclosed without consent of the informant, and we are held liable for any disadvantage incurred by failure to observe this by making restitution or equivalent action.
Further, we have put in place a whistleblower reward program to enhance the transparency and accountability of our business, as well as eliminate unethical or illegal behavior that undermines customer value.
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Items Collected
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